Cancellations*

Full payment is required for all transfers booked except for wedding packages & winery tours. In the event the booking is cancelled, this must be communicated via email to; [email protected]

Corporate Functions, Weddings & Winery Tours – Payment and Cancellation Requirements

A 50% deposit is required on all bookings for each vehicle hired, with your booking being confirmed when deposit is paid. Credit Card, Direct Debit is required as confirmation to secure your booking. The balance of the hire fee is due and payable 14 working days prior to the date booked for your event. If you request cancellation of your booking, the deposit will be forfeited to cover cost and losses incurred by the company. You must notify us in writing should you wish to cancel your booking. Cancellations within 14 days of your booked event will require full payment. All deposits and payments are non-transferable.

Wedding Hire – Additional Cancellation and Schedule Requirements

Cancellation must be received 90 days prior to the booked wedding date in writing. You must advise us of the cancellation by Email. The deposit will be forfeited to cover cost and losses incurred by the company. If cancellation is received within 90 days of the booked wedding date, the total hire fee will become payable in full. All deposits and payments are non-transferable.

Once you have confirmed and signed your booking sheet outlining your Schedule for the day, any required changes must be notified to us in writing 30 days prior to the booked wedding date. In the event that we are notified of any changes within 30 days of the booked wedding date, we reserve the right to refuse any such changes due to previous bookings scheduled.